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ParentSquare

ParentSquare

 

A person holds a smartphone displaying the ParentSquare app, featuring a logo with colorful circles.

Dear Families! Canton City School District uses ParentSquare as it’s primary way to communicate with you and share information from your student’s teacher, school, district and afterschool activities. ParentSquare provides a simple and safe way for everyone at school to connect. With ParentSquare you'll be able to:

  • Receive all school and classroom communications via email, text or app
  • View and download photos
  • View the school and classroom calendar and RSVP for events
  • Easily sign up to volunteer and/or bring in items
  • Keep up to date on district communcations

 

 

Video Tutorials

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ParentSquare FAQs

  • On the app, enter your email or cell phone number. The email and/or cell phone number should match what is in the school's information system (PowerSchool) or database.

    On the web, click ‘Sign In’, then under ‘Register’ section, put your email or phone number and click '“Go”.

    If the email or phone number is not recognized by ParentSquare, parents can follow directions to request access or call the school office and ask them to update the contact information.

  • ParentSquare syncs with our Student Information System. This is the information you provide during registration and when you update registration. If you need to update your contact information, please reach out to your child(s)' school.

  • ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method for each school. The Instant setting will send all post notifications in real-time. The Digest setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily. (We recommend the Digest setting.) Learn more about managing notifications.

  • Parents can update their language preference for their account. Once they have done this, ParentSquare will automatically translate any communication to them in their selected language. This translation will also occur when the parent sends a message to a staff member. Learn more about ParentSquare translations and how to set the language preference.

  • NO! Parents cannot see the contact information for other parents.

  • It is likely that you have two separate accounts: a parent account with a personal email and a staff account with your school email. You may combine your accounts together if you wish. Use the help feature to find more about how to merge accounts.

  • If you have received a post asking you to fill out a form, the form should be at the bottom of the post in website view and as a small icon at the bottom right corner of the post for app users. If you can't find the post, the form is also located to the right under Forms/Permissions in the website view in ParentSquare or under the more option in the app also under Forms/Permissions heading.

    Note: You must be registered with ParentSquare to fill out the form.

  • This happens when the email address listed in our Student Information System is not the same for all your children. Please make sure you update your registration information so that your email address is the same for all of your children.

  • Yes. All parents have a ParentSquare account. ParentSquare is the primary tool for district and school communication. Individuals who do not activate their account in ParentSquare will still receive an email digest at the end of each day that communication is sent out to them. In the event of emergencies, phone calls will be sent as well.

    1. Activate Your Account
      Click the link in your activation email/text, or sign up on the ParentSquare website or via the ParentSquare app.
       
    2. Download App
      It’s easy to stay in the loop with the ParentSquare app. Download it now. iOS | Android
       
    3. Set Preferences
      Click your name in the top right to set your notification and language preferences.
       
    4. Get Photos & Files
      Click ‘Photos & Files’ in sidebar to access pictures, forms, and documents that have been shared with you.
       
    5. Appreciate Posts
      Click ‘Appreciate’ in your email/app or website to thank a teacher or staff member for a post.
       
    6. Comment or Reply
      Click ‘Comment’ in app or website to privately ask a question about the post that your teacher or school sent.
       
    7. Participate
      Click ‘Sign Ups & RSVPs’ in the sidebar to see available opportunities. Click bell on top to check your commitments.
       
    8. Join a Group
      Click ‘Groups’ in the sidebar to join a group or committee at your school to participate or to stay up to-date.
       
    9. Find People
      Click ‘Directory’ in the sidebar to find contact information for school staff.
       
    10. Get in Touch
      Click ‘Messages’ in the sidebar to privately get in touch with staff and teachers.

  • Click “Unsubscribe”  link on your email from ParentSquare or reply STOP to the SMS from ParentSquare to stop notifications to your email or phone.

    **** If the email or phone number is not recognized by ParentSquare, parents can call the school office attendance/registar’s clerk and ask them to update the contact information.

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