Child using a laptop during remote learning
  • Having Trouble setting up your hotspot? Check out the hotspot troubleshooting document under Remote Learning Resources.

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Important Answers to Frequently Asked Questions

  • Do We Have to Pay an Insurance or Technology Fee?

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    No. The district is not asking families to purchase optional insurance. There may be fees associated to negligent use or purposeful damage. Click on this link to see all the Do's and Don'ts for Student iPads.

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  • My Student Forgot Their Password?

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    Contact your student's teacher to request the password information.

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  • What if My Student's iPad is Lost, Stolen or Damaged?

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    Please make sure to report any lost, stolen or damaged iPad immediately to your school. If your student is enrolled in the Bulldog Virutal Academy and you have access to another device, you can also report this through GetHelp. If that option is not available communicate with your home school.

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  • What is the Best Way to Reach My Student's Teacher?

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    Teachers and principals will share different ways to communicate directly to your classroom teachers. The main communication tool for 6-12 is Remind and for PK-5 is Class Dojo. If you are unable to use either of these methods, let your teacher know the best way to reach you. 

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  • Who Do I Contact If My Child Has Not Received Their iPad?

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    If your child is new or returning to our district, it may take up to 72 hours for your student to receive a device. Please contact your school if you have not been notified on picking up the device after the 72 hour window.

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